“Good morning,” said a woman as she walked up to the man sitting on the ground.

The man slowly looked up.

This was a woman clearly accustomed to the finer things of life. Her coat was new. She looked like she had never missed a meal in her life.

His first thought was that she wanted to make fun of him, like so many others had done before. “Leave me alone,” he growled.

To his amazement, the woman continued standing.

She was smiling – her even white teeth displayed in dazzling rows. “Are you hungry?” she asked.

“No,” he answered sarcastically. “I’ve just come from dining with the president. Now go away.”

The woman’s smile became even broader. Suddenly the man felt a gentle hand under his arm.

“What are you doing, lady?” the man asked angrily. “I said to leave me alone.”

Just then a policeman came up. “Is there any problem, ma’am?” he asked.

“No problem here, officer,” the woman answered. “I’m just trying to get this man to his feet. Will you help me?”

The officer scratched his head. “That’s old Jack. He’s been a fixture around here for a couple of years. What do you want with him?”

“See that cafeteria over there?” she asked. “I’m going to get him something to eat and get him out of the cold for awhile.”

“Are you crazy, lady?” the homeless man resisted. “I don’t want to go in there!” Then he felt strong hands grab his other arm and lift him up. “Let me go, officer. I didn’t do anything.”

“This is a good deal for you, Jack” the officer answered. “Don’t blow it.”

Finally, and with some difficulty, the woman and the police officer got Jack into the cafeteria and sat him at a table in a remote corner. It was the middle of the morning, so most of the breakfast crowd had already left and the lunch bunch had not yet arrived.

The manager strode across the cafeteria and stood by his table. “What’s going on here, officer?” he asked. “What is all this, is this man in trouble?”

“This lady brought this man in here to be fed,” the policeman answered.

“Not in here!” the manager replied angrily. “Having a person like that here is bad for business.”

Old Jack smiled a toothless grin. “See, lady. I told you so. Now if you’ll let me go. I didn’t want to come here in the first place.”

The woman turned to the cafeteria manager and smiled, “Sir, are you familiar with Eddy and Associates, the banking firm down the street?”

“Of course I am,” the manager answered impatiently. “They hold their weekly meetings in one of my banquet rooms.”

“And do you make a godly amount of money providing food at these weekly meetings?”

“What business is that of yours?”

“I, sir, am Penelope Eddy, president and CEO of the company.”

“Oh.”

The woman smiled again. “I thought that might make a difference.” She glanced at the cop who was busy stifling a giggle. “Would you like to join us in a cup of coffee and a meal, officer?”

“No thanks, ma’am,” the officer replied. “I’m on duty.”

“Then, perhaps, a cup of coffee to go?”

“Yes, ma’am. That would be very nice.”

The cafeteria manager turned on his heel, “I’ll get your coffee for you right away, officer.”

The officer watched him walk away. “You certainly put him in his place,” he said.

“That was not my intent. Believe it or not, I have a reason for all this.”

She sat down at the table across from her amazed dinner guest. She stared at him intently, “Jack, do you remember me?”

Old Jack searched her face with his old, rheumy eyes. “I think so – I mean you do look familiar.”

“I’m a little older perhaps,” she said. “Maybe I’ve even filled out more than in my younger days when you worked here, and I came through that very door, cold and hungry.”

“Ma’am?” the officer said questioningly. He couldn’t believe that such a magnificently turned out woman could ever have been hungry.

“I was just out of college,” the woman began. “I had come to the city looking for a job, but I couldn’t find anything. Finally I was down to my last few cents and had been kicked out of my apartment. I walked the streets for days. It was February and I was cold and nearly starving. I saw this place and walked in on the off chance that I could get something to eat.”

Jack lit up with a smile. “Now I remember,” he said. “I was behind the serving counter. You came up and asked me if you could work for something to eat. I said that it was against company policy.”

“I know,” the woman continued. “Then you made me the biggest roast beef sandwich that I had ever seen, gave me a cup of coffee, and told me to go over to a corner table and enjoy it. I was afraid that you would get into trouble. Then, when I looked over and saw you put the price of my food in the cash register, I knew then that everything would be all right.”

“So you started your own business?” Old Jack said.

“I got a job that very afternoon. I worked my way up. Eventually I started my own business that, with the help of God, prospered.” She opened her purse and pulled out a business card. “When you are finished here, I want you to pay a visit to a Mr. Lyons. He’s the personnel director of my company. I’ll go talk to him now and I’m certain he’ll find something for you to do around the office.” She smiled. “I think he might even find the funds to give you a little advance so that you can buy some clothes and get a place to live until you get on your feet. If you ever need anything, my door is always opened to you.”

There were tears in the old man’s eyes. “How can I ever thank you?” he said.

“Don’t thank me,” the woman answered. “To God goes the glory. Thank Jesus. He led me to you.”

Outside the cafeteria, the officer and the woman paused at the entrance before going their separate ways.

“Thank you for all your help, officer,” she said.

A beautifully made video which shows the essence, which all healthcare practitioners should have. As what Henry David Thoreau said, should the healthcare practitioners look through the eyes of their patients, would they have ‘treated’ their patients very differently? I believe so.

I remembered the time when my father was very sick, the ones who were really connected to us were not the ones who merely treated my father but the ones who went through the extra miles to find out what else we needed and to give us advice.

In fact, we could use a lot of empathy in our everyday lives and not only in healthcare or service lines and it should be two-way. We must bear in mind that the waiter/waitress who is serving us in the restaurant, or the cashier who is processing our payments, the strangers who cross our paths – each and everyone of them has a story. It was indeed very wise of Socrates when he said, “Be nicer than necessary to everyone you meet. Everyone is fighting some kind of battle.”

From this moment, whenever we are readied to judge the person in front of us, perhaps … no, then all the more we must get to know the person better. Often time when we dislike something in another, we can be sure that that ‘something’ can be found in us too. You may scream ‘Not True’ all you want. And yet when we calm down and ask ourselves honestly, we do have to admit that that ‘something’, which we dislike in the other person, is also in us.

Two men, both seriously ill, occupied the same hospital room.

One man was allowed to sit up in his bed for an hour each afternoon to help drain the fluid from his lungs. His bed was next to the room’s only window.

The other man had to spend all his time flat on his back.

The men talked for hours on end.

They spoke of their wives and families, their homes, their jobs, their involvement in the military service, where they had been on vacation.

Every afternoon, when the man in the bed by the window could sit up, he would pass the time by describing to his roommate all the things he could see outside the window.

The man in the other bed began to live for those one hour periods where his world would be broadened and enlivened by all the activity and colour of the world outside.

The window overlooked a park with a lovely lake. Ducks and swans played on the water while children sailed their model boats. Young lovers walked arm in arm amidst flowers of every colour and a fine view of the city skyline could be seen in the distance.

As the man by the window described all this in exquisite details, the man on the other side of the room would close his eyes and imagine this picturesque scene.

One warm afternoon, the man by the window described a parade passing by.

Although the other man could not hear the band – he could see it in his mind’s eye as the gentleman by the window portrayed it with descriptive words.

Days, weeks and months passed.

One morning, the day nurse arrived to bring water for their baths only to find the lifeless body of the man by the window, who had died peacefully in his sleep.

She was saddened and called the hospital attendants to take the body away.

As soon as it seemed appropriate, the other man asked if he could be moved next to the window. The nurse was happy to make the switch, and after making sure he was comfortable, she left him alone.

Slowly, painfully, he propped himself up on one elbow to take his first look at the real world outside. He strained to slowly turn to look out the window besides the bed.

It faced a blank wall.

The man asked the nurse what could have compelled his deceased roommate who had described such wonderful things outside this window.

The nurse responded that the man was blind and could not even see the wall.

She said, ‘Perhaps he just wanted to encourage you.’

Epilogue:

There is tremendous happiness in making others happy, despite our own situations. Shared grief is half the sorrow, but happiness when shared, is doubled.

If you want to feel rich, just count all the things you have that money can’t buy. ‘Today is a gift, that is why it is called The Present. When we give, we do not merely give of ourselves and that which we give becomes part of another and touches the heart of the receiver.

As Bob Marley said, “The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.”

A young boy standing by, approached the old man and said, “Excuse me Sir, you are going to hurt yourself trying to save the evil-vicious creature, why do you insist? Don’t you realize that each time you try to help the scorpion, it stings you?”

The man replied, “The nature of the scorpion is to sting and mine is to help. My nature will not change in helping the scorpion.”

So the man thought for a while and used a leaf from a nearby tree and pulled the scorpion out from the water and saved it’s life.

Moral of the Story:

This story reflects the psychology of some people; often when we face people who are unkind to us or circumstances which are not preferable to us, there is a tendency to change. To retaliate unkindness with unkindness may seem to be in our nature. Yet, when the dust settled down, when we regain inner peace, more often than not, we would have regretted what we had done in the moment of ‘losing’ ourselves. Thus, I believe that it is in our true nature to be kind and loving.